Desktop App Support

Support information for the NoraPocket desktop app.

Contact

For bugs, accounts, data handling, or any other support needs, please contact us at the email address below.

support@norabit.dev

Supported OS

The only supported environment is Apple Silicon Macs. Intel Macs, Windows, and Linux are not supported.

Known Limitations

Automatic updates

The app checks for updates when it launches. If a new version is available, a notice appears at the top of the screen, and choosing "Update" downloads and installs it and restarts the app. An internet connection is required to check for and download updates.

Uninstalling

To remove the app completely, including local credentials, first sign out within the app. Then quit the app and move NoraPocket from "Applications" in Finder to the Trash. If you delete the app itself without signing out, local credentials remain on your Mac, so please also delete the "~/Library/Application Support/com.norapocket.desktop" folder. Deleting the app itself and its local information does not delete your NoraPocket account or cloud data. If you would like these deleted, please contact us at the address above.

Operator Information

NoraBit LLC