Support

If you need help using NoraPocket, contact us using the information below.

Contact by email

Send us questions, bug reports, or feature requests.

How do I delete my account?

Delete it from the Account section in Settings. After deletion, all data is promptly erased.

I forgot my password

Use Forgot password on the login screen to send a reset email.

How is uploaded data handled?

Privacy Policy (Japanese) for details. Data is encrypted and stored in the Tokyo region, and is never sold to third parties.

The mobile app is not working correctly

Update the app to the latest version and try again. If the issue continues, email the address above with your device model and OS version.