Support

How do I delete my account?

Delete your account from the Account section in Settings. Account information and user-created data are erased as soon as reasonably possible after deletion (in principle within 30 days). Some logs, payment information, and other records have separate retention periods.

For details, see the Privacy Policy.

I forgot my password

Use Forgot password on the login screen to send a reset email.

How is uploaded data handled?

Uploaded data is stored encrypted. For storage locations and retention periods, see the Privacy Policy.

The mobile app is not working correctly

Update the app to the latest version and try again. If the issue continues, email the address above with your device model and OS version.